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Topic: Problems with kellyco...  (Read 2407 times)
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« Reply #10 on: March 06, 2010, 10:17:54 AM »
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Azjake get a hold of kellyco chick she is a great resource and will work hard to make things right. She is not a member here wish she was. But you can email her from Kellyco web page think her name is Mrs. Blaze if you can not find her email let me know I might have it in old mail.

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If you believe everything you read you are reading to much

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« Reply #11 on: March 06, 2010, 03:33:10 PM »
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sorry but I still have to give kellyco 2 THUMBS UP! I talked to doris 3 times about a hour in all (I think my wife got jealous)

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« Reply #12 on: March 06, 2010, 04:25:26 PM »
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No Problems here either. I had a defect on a detector that I bought from them. I called them immediatly and they sent me out a return UPS tag VIA e-mail right away.  They even let me change the order on the return with no restocking fee. The exchange from the time I first called them to the time I recieve my new exchanged detector was about a week.  I say that is fast service.  I am happy with KellyCo

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« Reply #13 on: March 07, 2010, 07:30:13 AM »
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Glad to hear most of you are having good experiences with Kellyco. For those of you that don't, please let me know and I will take care of the problems.

I just joined as a member on thunting but have been on here for a couple of years watching the goings on.

I am management at Kellyco and want you to know that I am on all of the metal detecting forums daily so if you ever need anything, just send me a message. KellycoChick is also, as said in previous posts, a great help to our customers.

We are here to help you all out so just let us know what you need and we will do our best to get you all fixed up.

Dan Gerrell
Director of eCommerce & Technology
Kellyco Metal Detectors
dgerrell@kellycodetectors.com
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« Reply #14 on: March 07, 2010, 08:06:55 AM »
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Welcome Dan, you have a great company, ive made purchases in the past never had any problems, would refer you to anyone. Thanks for your service.....DW

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« Reply #15 on: March 07, 2010, 08:26:45 AM »
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Welcome to THunting, Dan! Your good company's the best in the business. Leilani and Raul Pou have been flawless in their fine services to me. Smiley

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« Reply #16 on: March 07, 2010, 03:30:50 PM »
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I GUESS IF KELLYO REALLY DID SUCK,WE WOULDN'T HAVE A MEMBER OF THEIR MANAGMENT WITHIN OUR RANKS!!! THANKS AGAIN KELLYCO!

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« Reply #17 on: March 08, 2010, 05:20:59 PM »
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A big thanks to Dan (metdetdevl) for joining here and posting his contact info.  I sent him and email and he was prompt on getting a resolution.  Thanks to him and Ms. Blaze my pinpointer is on it's way. Clapp

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« Reply #18 on: March 08, 2010, 05:40:07 PM »
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How come--when I scanned a tomb. A tomb I was able to look into with a camera and see inside it. My question is- why did I not get the same results twice with my OKM 4000?

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« Reply #19 on: March 08, 2010, 06:45:38 PM »
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Dan,

Its a positive sign to see all the good posts regading your company and that one of its executives is actively involved in monitoring their companies market.  Good customer service is already a priority to me.  This series of posts caught my attention since as a new member here I had just cliked on your sight last night.  I was amazed and plerplexed at the amount and range of cost of equipment.  As a result o this posting I look forward to working with your company to purchase my first detector...although, s much as I'd like too, I doubt it will be the $23k do it al model!

V/,

Dean

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